Buying and selling secondhand, answered

There are no returns for change of mind, but you're covered if an item isn't as described. Your payment stays in escrow for 48 hours after delivery. Open your order and tap "Report a problem" inside that window, and the seller isn't paid while we review it.

Every listing shows a condition the seller picks (New with Tags, Like New, Gently Loved or Well Loved), their own photos, and notes on any wear. If you're unsure, message the seller and ask for more photos or measurements before you buy.

Choose a listing with local pickup and meet the seller at a public spot to see it first. For shipped gowns, ask the seller for measurements, alterations and whether it has been dry cleaned. Ask too if it was worn once.

The buyer pays shipping. You'll see live USPS and UPS rates at checkout, based on the package size the seller chose, before you pay. Once the seller buys the label, shipping can't be refunded.

Sellers have 3 days to ship. If they miss it, you can cancel from your order for a full refund. You can also cancel for a full refund any time before the item ships or is picked up.

Only the seller's zip code is shown, and they suggest public meetup spots. At pickup, you give the seller your 6-digit order PIN after you've seen the item. Entering the PIN confirms the handoff and releases the payment, so nobody pays for something they haven't seen.

Listing is free. When your item sells, a 7% fee is deducted and you keep 93%. You're paid to your bank through Stripe 48 hours after delivery, or as soon as the buyer's pickup PIN is verified.

The item price, plus a 3% + $0.30 buyer protection fee, plus shipping if it's shipped. Every amount is shown before you pay. Local pickup has no shipping fee.

Checkout is processed by Stripe and takes cards, Apple Pay and Google Pay. CelebrationCycle never sees your full card number.

Yes. Message the seller from the listing and send an offer. They can accept, decline or counter, and an accepted offer becomes your checkout price.